Frequently Asked Questions
Everything you need to know about your ACwO audio and wearable experience.
What is the standard delivery timeline for my order?
We typically process and ship orders within 24-48 hours. Depending on your location, you can expect delivery within 3 to 5 business days.
How do I claim the warranty on my ACwO products?
All ACwO electronics come with a standard 1-year manufacturer warranty. You can register your product on our website under the 'Warranty Registration' tab to ensure a seamless service experience.
What is the return policy for electronic gadgets?
We offer a 7-day return policy for products that are defective or damaged upon arrival. Please ensure the item is in its original packaging with all accessories included.
Are ACwO earbuds water-resistant?
Most of our audio products feature IPX4 or IPX5 water and sweat resistance, making them ideal for workouts and outdoor use. Please check the specific product page for the exact rating.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes.
How can I track my shipment?
Once your order is dispatched, you will receive an email and SMS with a tracking link and AWB number to monitor your package in real-time.